Technical Findings

Technical findings can be reported, updated and worked on with no connection, on the ship app and the office app, photos included. Changes wait on the device and are sent when the connection returns, and any conflict with a change made elsewhere is shown to you.

Each technical finding records the broad areas its causes came from: people, procedures, equipment, environment or organization. The office marks a finding as a repeat of an earlier one on the same vessel, so defects that keep coming back stay visible instead of closing quietly one at a time.

Every technical finding follows a six-stage lifecycle from initial capture through assessment, corrective action, verification, and closure. The lifecycle is efficient — designed for the volume and pace of technical observations — while still ensuring that every finding reaches a documented resolution.

Stage transitions enforce basic completeness: a finding cannot be closed without documenting the resolution outcome. But the process is deliberately light, keeping the focus on fixing the problem rather than on administrative overhead.

Classify every technical finding by priority and severity to direct your engineering team's attention where it matters most. A critical equipment failure demands immediate response; a cosmetic observation can wait for the next scheduled maintenance window.

The classification system ensures that your team's limited time and resources are allocated to the findings with the greatest operational impact. Critical items are flagged immediately; routine observations are tracked without creating unnecessary urgency.

Track technical findings from both shipboard and shore environments. Engineers onboard can log findings during their rounds, and shore-based technical superintendents can review, prioritize, and assign corrective actions without waiting for the next vessel visit.

The shared view ensures that your fleet's technical management team — whether onboard or ashore — always sees the same finding data, the same priorities, and the same resolution status.

Assign corrective action responsibility to specific crew members or shore personnel. Each assignment includes the expected actions, deadlines, and completion requirements. Responsible parties can update progress directly from their workstation.

For technical findings, assignments typically go to the engineering team — the chief engineer, the electrical officer, or a specific rating. Clear assignment ensures that every finding has an owner and a deadline.

Seven dashboard widgets show your technical findings and the fleet's that are overdue or in progress, new ones waiting to be accepted, unassigned ones, and those postponed to a dry dock. Each shows as a count or as a table you can open, for the vessels you choose.

Technical findings complement your Planned Maintenance System: scheduled jobs on one side, unplanned defects on the other, and both can wait for the same dry dock.

Access the complete history of every technical finding across your fleet. Closed findings remain searchable by vessel, status, and time period — building a knowledge base of technical observations and their resolutions.

The archive is invaluable for survey preparation. Before a class survey, your technical superintendent can review all technical findings for the vessel, ensuring that recurring issues have been addressed and documented.

Flow shows how technical findings move through their statuses and where they wait.

Document technical findings with detailed descriptions and supporting files. Attach photographs of the condition, equipment manuals, manufacturer bulletins, survey reports, and any other files that help the repair team understand and resolve the issue.

A photograph of a corroded fitting tells the repair team more than a paragraph of description. The module encourages visual documentation — snap a photo, attach it, and let the image communicate the condition.

Discuss technical findings with threaded comments attached to each record. Ship and shore engineering teams can exchange updates, share technical advice, request additional information, and coordinate repair activities in context.

Comments are especially valuable for technical findings that require shore-side expertise. A shipboard engineer can describe the symptom; a shore-based superintendent can advise on the diagnosis and repair approach — all captured in the finding record.

Every action on a technical finding is recorded in its event history, with who did it and when. From initial observation through corrective action assignments, status changes, and closure — every step is captured.

The audit trail provides evidence for classification society surveys and flag state inspections that your organization identifies, documents, and resolves technical issues as part of a structured maintenance and safety management program.