Issues

Issue tracking modules provide structured workflows for reporting, investigating, and resolving deficiencies, non-conformities, accidents, near-misses, and technical findings across your fleet. Every incident is documented with full audit trails. Explore all 5 modules below.

3

Non-Conformity Classes

Non-Conformities

3

Corrective Action Types

Deficiencies

5

Injury Severity Levels

Accidents

38

Accident KPIs

Accidents

One Issue Workflow, from Report to Verified Closure

The five issue modules share one model. Deficiencies, non-conformities, accidents, near misses and technical findings move through the same 6 statuses, with interim, corrective and preventive actions and one event log.

Each module adds what its record needs: three classes of non-conformity, a full investigation for accidents, a quick report for near misses, and a postpone-to-drydock path for technical findings.

Record and track deficiencies from inspections with corrective action workflows.

Manage non-conformity reports, root cause analysis, and corrective actions.

Report and investigate accidents with structured investigation workflows.

Capture near-miss reports to promote proactive safety culture across the fleet.

Document technical findings from surveys, inspections, and maintenance activities.

All Issues modules share data seamlessly with every other module in the Navatom platform. Data entered in one module is immediately available across your entire fleet management system — no duplication, no manual transfers, no delays.

This integrated architecture means your issues workflows connect directly to maintenance schedules, crew records, procurement orders, and compliance documentation — giving your team a single source of truth for every operational decision.

FAQ

Questions fleet managers ask about Issues

Can crew report issues without a connection?

Yes. All five issue modules work on board without a connection, and reports are sent when the ship is back online. Some actions wait for the connection.

How are root causes recorded?

In 5 cause categories: people, procedures, equipment, environment and organization, beside the interim, corrective and preventive actions taken.

Where do issues come from?

They are raised on board or in the office, or converted from a finding in an audit, inspection, ship visit or vetting, or from an enquiry. A finding converts into 7 record types, from major non-conformity and observation to near miss and technical finding.

What does an accident investigation record?

The injury's severity on a 5-level scale and its recordability class (lost time, restricted work, medical treatment or first aid), the weather on the Beaufort scale, and any pollution in 8 categories, from oil and sewage to anti-fouling and ballast water.

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