Customer Relationship Management
CRM modules organize your company directory and contact management within a centralized ship management platform. Keep track of suppliers, customers, classification societies, port authorities, flag state administrations, P&I clubs, and other maritime stakeholders with searchable records that integrate directly with procurement, compliance, and operational workflows. Explore all 1 modules below.
Centralized Maritime Contact Management
Ship management companies work with an extensive network of external parties — suppliers, classification societies, port authorities, flag state administrations, P&I clubs, charterers, and regulatory bodies. Navatom's CRM modules centralize all maritime contact management into a single ship management platform, ensuring every interaction is tracked and accessible across departments.
From supplier evaluation and performance tracking to managing relationships with class surveyors and vetting inspectors, these modules integrate directly with procurement, compliance, and operations — giving your team the full context behind every contact, contract, and correspondence.
All Customer Relationship Management modules share data seamlessly with every other module in the Navatom platform. Data entered in one module is immediately available across your entire fleet management system — no duplication, no manual transfers, no delays.
This integrated architecture means your customer relationship management workflows connect directly to maintenance schedules, crew records, procurement orders, and compliance documentation — giving your team a single source of truth for every operational decision.
Ready to get started?
Start your free trial and explore all Customer Relationship Management modules.
Explore Other Categories
Discover more modules across the Navatom platform.