KPI

Each KPI sits in the module whose records it measures. Deficiencies, Non-Conformities, Accidents, Near Misses, Technical Findings, Audits, Procurement, Payroll, Crew Manager, Crew Planning, Work & Rest Hours, Manuals, Circulars and Forms each have a KPIs page in their own menu. The indicators are grouped under headings such as Backlog and Deadlines, Cycle Time or Crew Protection.

The KPI Board opens on an overview with a headline figure from each of the five issue modules and from Crew Manager. Every page works the same way, with the same period controls, scope picker, cards and table.

Open a tile to see how its number was made: a chart of recent periods with the target and breach lines, and the list of records that contributed, with what each added to the figure. Filter, search and group the records.

For issue KPIs the figure also breaks down by root cause, cause category, incident type, equipment, injury class, repeat level or how long issues have been open, and the tile links to the module's root cause analytics for the same period. Audit finding KPIs break down by finding class, standard and ship section.

When a period closes with a KPI newly in Breach, Navatom reports it in the newsfeed. A KPI counts as new if it was not in breach the period before or has never been reported. One alert a day covers each fleet, office or vessel and module, listing each KPI with its value, its target and its breach line, and it opens the board at that period.

Alerts go to administrators and to the people who may see that vessel or the whole fleet, and anyone can mute them. A KPI with no target is never rated and a monitor-only KPI takes no target, so neither raises an alert.

49 issue KPIs are shared across Deficiencies, Non-Conformities, Accidents, Near Misses and Technical Findings, each module showing the ones that fit it. They follow the backlog and deadlines (overdue open rate, open issues older than 90 days, on-time closure), and the time to close and the time in each stage. They also follow how well issues close (reopen rate, repeat rate, corrective action effectiveness) and what is learned (root cause coverage, preventive action coverage, investigation completeness).

Accidents add injury frequencies per million exposure hours, worked out from work and rest hour records, the fatal accident rate, fires and explosions, navigational incidents and spills, with the BIMCO or IOGP indicator each cites named on the tile. Near Misses add the near-miss reporting rate per vessel-month, and severity-weighted indices use your company's own severity table.

Audits carries the largest set, 118 KPIs. They follow the program (plan completion, audits started inside their window, the longest gap between internal audits, schedule slip). They also follow how audits are run and recorded (closing lag, report write-up time, reopened and invalidated audits) and who runs them (audits per auditor, lead rotation, findings by outside inspector).

Port State control KPIs follow inspections, the deficiency ratio, detentions, the days since the last detention and the company's deficiency and detention indices over 36 months. Further KPIs follow how findings close out and repeat, how often each question fails across the fleet, and how internal audits compare with outside inspections and vetting observations.

94 procurement KPIs follow a purchase from requisition to paid invoice: days from requisition to order and to goods on board, approval times, deliveries in full by the date the vessel needed them, and invoices paid by their due date.

Price and sourcing KPIs show negotiated savings against the average quote, awards to the lowest quote, single-quote awards, spend sourced through quotations and spend on manual orders with no approval. Supplier KPIs follow how reliably vendors acknowledge, quote and deliver, and how much spend goes to vendors you have evaluated.

89 payroll KPIs cover crew cost per crew day, per seafarer-month and per vessel-day, wages paid on time, payslips right first time, disputes, and the days from sign-off to final pay. Accuracy and control KPIs add runs approved by the person who prepared them, payslips with hand-added lines and bank details changed shortly before pay.

Crew protection KPIs follow what seafarers are owed: seafarers with a wage unpaid for more than two months, the oldest unpaid wage, deductions covered by consent and repatriation costs recovered. Others follow leave taken against leave earned and able seamen's basic wage against the ILO minimum. Where a KPI cites an MLC provision, the tile names it.

Crew Manager's 9 KPIs follow officer, crew and ratings retention by the BIMCO and INTERTANKO formulas, officer experience, training days per officer, cadets per ship, crew disciplinary frequency, seafarers not relieved on time and the human-resources deficiencies external inspections raise. A seafarer counts as having left only when no new contract starts within 12 months, so a retention period stays provisional for 12 months after it ends.

Crew Planning adds seafarers aboard with an expired required certificate and with required training overdue, taken from each ship's training matrix, and Work & Rest Hours adds rest-hour violations counted in crew-days. Each names the BIMCO, MLC or TMSA reference it cites.

77 KPIs follow how your documents are kept under control: 27 for Manuals, 24 for Circulars and 26 for Forms. They measure the days from draft to release, how long approvers hold a document and how often they send it back, whether scheduled reviews are done on time and how soon a release reaches the vessels it is meant for.

On board they follow whether crew read what is assigned to them, by vessel: read rates, reads made by each person's deadline, the Master's time to read, new joiners' first week and re-reads after a revision. For forms they add deadlines met, fill and approval times, forms sent back and forms sent on a template that has since been replaced.

Each KPI states the least number of records it needs, and a tile below that shows no figure and says how many it needs, instead of a percentage drawn from three records. A zero appears only when zero was measured.

Some KPIs are monitor-only: they show value and trend with no target, band or alert, because a target would distort them. Retention figures stay empty where fewer than 85% of departures have a recorded reason, and a KPI that depends on a field, such as a cause category, tells you how many of its records carry it.

Read a board as cards, one per KPI, or as a table where each KPI row carries the fleet figure with the office and every vessel beneath it, worst standing first. Pick the fleet, the office or a single vessel for the cards, then the month, quarter or rolling window.

Print the board in one of four layouts: a summary of how many KPIs stand where and what needs attention, cards, rows, or every KPI across the locations side by side. One KPI also prints on its own, with the records behind its figure.

Ask Navatom AI to read a module's KPI board for the fleet, the office or one vessel, for any month, quarter or rolling 12 months. It returns each KPI's value, target, band, change and trend, the same figures the KPI page shows.

It can compare up to five KPIs across the fleet and every vessel you can see, and list the records behind a figure, up to 50 at a time. When a KPI has no figure for lack of records, it says so instead of quoting one.